Privacy Policy

Trailside Handyman (a service of Morod Corporation)
Effective Date: May 2, 2026
Last Updated: May 2, 2026

1. Introduction

Morod Corporation, doing business as Trailside Handyman ("Trailside Handyman," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

This policy applies to information collected through our website at trailsidehandyman.com, our SMS text messaging program, phone calls, written estimates, and any other interaction you have with Trailside Handyman.

2. Information We Collect

We collect the following categories of information:

Information you provide directly to us

• Name (first and last)
• Phone number (mobile and/or landline)
• Email address
• Service address and billing address
• Description of the work you are requesting
• Photos or videos you send us related to a job
• Payment information (processed through a third-party payment processor; we do not store full card numbers)
• Signed estimates, work authorizations, and consent forms

Information collected automatically when you visit our website

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring website
• Device type

Information collected through SMS

• Your mobile phone number
• The content of messages you send to us
• Date and time of messages
• Carrier information (provided by your wireless carrier to deliver messages)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule, confirm, and complete the handyman services you request
• To communicate with you about appointments, estimates, invoices, and job status
• To send transactional SMS messages including appointment confirmations, technician ETAs, invoice and payment links, and replies to your questions
• To process payments for services rendered
• To respond to inquiries and provide customer support
• To maintain records required for tax, accounting, and warranty purposes
• To improve our services and website
• To comply with applicable laws and regulations

4. SMS Text Messaging Program

When you provide your mobile phone number and consent to receive text messages from Trailside Handyman, the information collected as part of the SMS program (including your mobile phone number, opt-in date, and message content) will not be shared with third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent records are used only to deliver the messages you have consented to receive and to comply with telecommunications regulations.

You can opt out at any time by replying STOP to any message. Message and data rates may apply. Message frequency varies. Reply HELP for assistance.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We share your information only in the following limited circumstances:

• Service providers: We share information with trusted third-party vendors who help us operate our business, including our SMS provider (Twilio), payment processor, accounting software, and scheduling tools. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Legal compliance: We may disclose information if required by law, subpoena, court order, or to protect the rights, property, or safety of Trailside Handyman, our customers, or others.
• Business transfers: If Morod Corporation is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction. You will be notified of any such change.

We do not share your information with third parties for their own marketing purposes.

6. Data Retention

We retain your personal information for as long as necessary to provide the services you requested, comply with legal and tax obligations (typically a minimum of seven years for financial records), resolve disputes, and enforce our agreements. SMS opt-in records are retained for the duration of the program and a reasonable period after opt-out for compliance purposes.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is one hundred percent secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to our legal obligations to retain certain records
• Opt out of SMS messages at any time by replying STOP
• Unsubscribe from any email communications using the unsubscribe link

To exercise any of these rights, contact us using the information in Section 11.

9. Children's Privacy

Trailside Handyman services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this policy will reflect the most recent revision. Material changes will be communicated through our website or, where appropriate, by direct notice.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

Trailside Handyman / Morod Corporation
Thornton, CO
Phone: (720) 702-1869
Email: mike@trailsidehandyman.com
Website: https://trailsidehandyman.com